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The support person has "elevated" the problem.
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I was directed to update to the latest version of FitBit Connect (I was running 6982) and was able to download a newer version (7066). I got a new Charge HR (on eBay) and was rather disheartened to find that FitBit Connect just hangs trying to update my profile and never even gets to the screen to select a device. I had been happily syncing my Charge HR on my Windows 7 machine for about 16 months and then the Charge HR stopped being able to hold a charge. I was told yesterday by a FitBit phone support person that Fitbit Connect should work with Windows 7. I'll be around if you need further assistance! I'd like you to take a look at the information in this article where you can find all the requirements and the detailed instructions to setup your Charge 2. As I mentioned before, If you want to set up your Charge 2 by using a computer with the Fitbit Connect software, then the main requirement is either using a Mac or a Windows computer with at least 8.1 (with this one, you should use the USB Dongle) software as well as Windows 10 computers. In case you have a mobile device that is included in the list of supported ones, you can set up your tracker with it.
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I'd recommend using our redesigned and enhanced Fitbit app for Windows 10 after upgrading your PC, tablet, or mobile device to Windows 10. Customers who already have the app can continue to use it, but the app doesn't support our new trackers such as Fitbit Alta, Blaze, Charge 2, Flex 2, Ionic, and Versa.
You can download Fitbit Connect free here.Welcome to the Fitbit Community hope you're doing great! Thanks for already troubleshooting this inconvenience, nice way to go!īack in 2016 we announced that the Fitbit app for Windows 7, 8 and 8.1 are no longer available for download. Use Fitbit Connect to set up your device, sync your data, and check for device updates. Double click the system tray icon to bring up Fitbit Connect’s interface. Conveniently do all these on your desktop by using the free Fitbit Connect application.įitbit Connect is available for Windows and Mac installing it on a Windows PC is an effortless task. So if you purchase a Fitbit activity tracker, you can access the metrics it collects by using the free Fitbit application for desktop or the free Fitbit app for mobile.Įasily set up, sync, and check for updates for your Fitbit activity tracker. And last but not least, you have to pick the type of Fitbit tracker you want to set up.įitbit Connect is free software, just like the Fitbit mobile app. Then you have to provide a bit of info about yourself: name, gender, height, weight, and so on. First up, you have to choose if you want to sign up with Facebook, Google or your email. If you go with the option to set up a new Fitbit device, you’ll be presented with two choices: log into your account to add or replace a device create a new account to set up your device. From the interface you can set up a new Fitbit device, sync your Fitbit data, and check for device updates. I bring this up only to mention that you can bring up Fitbit Connect’s interface by double clicking said icon.
#FITBIT CONNECT WINDOWS 7 DOWNLOAD INSTALL#
Watch it to see how easy it is to install Fitbit Connect on a Windows PC.īy default, Fitbit Connect puts an icon in the system tray. The steps you must go through to install Fitbit Connect on a Windows-powered PC are presented in the Quick Look video that accompanies this article.
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To access these metrics, you can do one of the following: take a look at the device’s screen, get the Fitbit mobile app, or get the Fitbit desktop application – Fitbit Connect.įitbit Connect is available for Microsoft’s Windows operating system and for Apple’s Mac OS X as well. Put the Fitbit tracker on your wrist and it will track your steps, your heart rate, and other fitness-related metrics.
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